Privacy Policy
Last Updated: June 2026
At Moonzio, we value your privacy and are committed to protecting your personal information. This
Privacy Policy explains how we collect, use, and safeguard the information you provide when
using our website and services.
Information We Collect
- Name, email address, phone number, and shipping/billing address.
- Payment and transaction details required to process orders.
- Account information such as login credentials and preferences.
- Device and browsing information, including IP address and website usage data.
How We Use Your Information
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our products, services, and website experience.
- Send order updates, promotional offers, and important notifications.
- Prevent fraud and maintain website security.
Sharing of Information
We do not sell your personal information. Information may be shared only with trusted service
providers such as payment gateways, shipping partners, and legal authorities when required by
law.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience,
remember preferences, and analyze website traffic.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact
information available on our website.
By using Moonzio, you agree to the terms of this Privacy Policy.
How We Share Your Information
We may share your personal information with trusted third parties only when necessary to provide our
services, including:
- Shipping and logistics partners to deliver your orders.
- Technology and hosting providers that help operate our website.
- Marketing and analytics partners to improve our services and customer experience.
- Government authorities or legal bodies when required by applicable law.
We do not sell, rent, or trade your personal information to third parties for their direct marketing
purposes.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access,
misuse, or disclosure. However, no method of online transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated revision date. By continuing to use our website, you agree to the updated Privacy Policy.
Children's Data
Our website and services are not intended for children under the age of 18. We do not knowingly
collect personal information from children. If you believe that a child has provided us with
personal information, please contact us, and we will take appropriate steps to remove such
information from our records.
Parents or guardians who become aware that their child has submitted personal information may
contact us to request its deletion.
Data Security & Retention
We take reasonable measures to protect your personal information from unauthorized access, misuse,
or disclosure. However, no method of data transmission over the internet or electronic storage is
completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to provide our services, fulfill
legal obligations, resolve disputes, enforce our policies, and improve your experience on our
website. When information is no longer required, it will be securely deleted or anonymized.
Your Rights & Choices
You have the right to access, update, or request deletion of your personal information, subject to
applicable laws. You may also contact us to correct inaccurate information or inquire about the data
we hold about you.
If you subscribe to promotional emails, you can unsubscribe at any time by clicking the unsubscribe
link included in our emails. Please note that even if you opt out of marketing communications, we
may still send important service-related messages such as order confirmations, shipping updates, and
account notifications.
To exercise any of your privacy rights or for any questions regarding your personal information,
please contact us using the details provided on our website. We will respond to your request within
a reasonable timeframe and in accordance with applicable laws.
Complaints
If you have any concerns about how we collect, use, or protect your personal information, please
contact us. We will review and address your concerns as quickly as possible.
International Data Transfers
Your information may be stored or processed in locations where our service providers operate. We
take reasonable steps to ensure that your personal information remains protected and handled
securely in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services,
or legal requirements. Any updates will be posted on this page along with the revised "Last Updated"
date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal
information, please contact us through the contact information provided on our website. We will be
happy to assist you.
